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There are essentially three types of benchmarking:
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Strategic |
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Data-based |
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Process-based benchmarking |
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They differ depending on the type of information you
are trying to gather.
Strategic Benchmarking looks at the strategies companies use to compete.
Benchmarking to improve improvements in business process performance
generally focuses on uncovering how well other companies perform in
comparison with you and others, and how they achieve this performance.
This is the focus of Data-based and Process-based Benchmarking.
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Infrastructure
cost optimization through benchmarking
(WAN, LAN, Voice, Desktop and systems) |
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Benchmarking of deployed solutions |
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Benchmarking of service contracts |
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