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There
are
essentially
three types of
benchmarking:
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Strategic |
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Data-based |
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Process-based
benchmarking |
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They
differ
depending on
the type of
information
you
are trying to
gather.
Strategic
Benchmarking
looks at the
strategies
companies use
to compete.
Benchmarking
to improve
improvements
in business
process
performance
generally
focuses on
uncovering how
well other
companies
perform in
comparison
with you and
others, and
how they
achieve this
performance.
This is the
focus of
Data-based and
Process-based
Benchmarking.
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Infrastructure
cost
optimization
through
benchmarking
(WAN, LAN,
Voice, Desktop
and systems) |
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Benchmarking
of deployed
solutions |
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Benchmarking
of service
contracts |
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